As a Sales Coordinator, you will have to support the entire data entry of the sales and service process for the assistive industry in Germany. Starting from entering offers/quotes for the salespeople, communicating the different needed documents to workshops/Sanitätshaus, handling purchase orders for our different suppliers, entering and communicating sales orders, and communicating the documents for invoicing to finance, etc. As we expand, you might need to do commissioning of products, inventory, logistics (shipping and handling), etc.

When we established Kinova back in 2006, our founding principle was to empower humans to gain autonomy and improve their quality of life through our technology. To make performing the simplest activities of daily life a realistic possibility for those incapable of doing so – and to this day, that part of our mission hasn’t changed.

When we design or distribute assistive solutions – from robotic arms to dynamic arm supports, from full- to partial-assistance – our goal is to increase each individual user’s range of capabilities in order to help them experience greater independence, dignity, self-confidence, safety and participation in society, thus breaking free of isolation.

Working for Kinova is about coming to work with the same values and achieving that mission every day, with colleagues, clients and partners.

Come discover how amazing it is to be a Kinovian. Join us!

Location: The warehouse/sales operations office is located near Feuchtwangen, Germany. Remote work from Frankfurt or Munich is possible.

Direct report: Operations Director (Canada)

MAIN RESPONSIBILITIES

As a Sales Coordinator, you will handle the incoming requests (they can come by email, phone and fax). You will support the planning of service and sales agendas.

• Handle incoming inquiries and requests (telephone / emails / web / in person);
• Handle the data entry, validation and conversion of our sales process. For example, enter quotes, sales orders, information for delivery and handle communication to the proper salesperson according to the region, etc.;
• Support the Business Development Manager with insurance companies in doing follow-ups to accelerate the time-to-allocation of assistive technologies to users;
• Organize, maintain, update, and coordinate Excel documents according to quotes, orders and delivery, and classify them in the appropriate location or communicate the information to the proper team;
• Support finance (invoicing coordination, creating purchase orders, receivables, etc.);
• Support the customer service team in the logistics of technical requests;
• Help prepare reports on overall sales performance in Germany;
• Support the Sales Director in establishing forecasts for sales/support and products procurement;
• Link with the Marketing Manager for marketing needs, i.e. material and event requirements;
• As a front-line contact, present a positive and professional image of the company to any visitor and suppliers;
• Execute good practices and data accuracy in our CRM system;
• Other related tasks.

POSITION REQUIREMENTS

• College Studies Diploma in finance, administration, office or related field;
• 3 to 5 years of experience as an executive assistant or similar;
• Excellent knowledge of Microsoft Office (advanced Excel) and Google Suite;
• Organized, resourceful, adaptable;
• Solution-driven, autonomous;
• Openness and curiosity about the different systems to be used;
• Ease of adaptation to a fast work environment;
• Performing well under pressure;
• Working on a flexible schedule;
• Bilingualism (German, English, and French are strong assets).

Kinova is committed to promoting a diverse and inclusive work environment for all and acting in discrimination against people on the basis of gender, nationality, minority status, or disability. As such, Kinova provides accommodation at all stages of the recruitment process and will treat all information relating to your health in a confidential and without prejudice. Please note that access to our interview rooms and our office spaces already meets universal accessibility standards. For more information about our Diversity and Inclusion Policy or for any interview accommodation requests, please contact emploi@kinova.ca.